000 00610nam a2200205Ia 4500
008 170101s2008 xx 000 0 und d
020 _a9788131418871
082 _a658.812 GHO
100 _aGhose, Amitabha
245 0 _aCustomer relationship management in retail
260 _aHyderabad
_bICFAI University Press
_c2008
300 _aI, 184p.
_bill.
_c23 cm
500 _aGratis by Dr. Preeta Vyas
650 _aCustomer relations - Management
650 _aCustomer services --Management
650 _aPrice and Promotion
650 _aPrice regulation --India
650 _aPrices
942 _2ddc
_cBK
999 _c2053
_d2053