| 000 | 00409nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 170101s2005 xx 000 0 und d | ||
| 020 | _a9788131725405 | ||
| 082 | _a658.812 PEE | ||
| 100 | _aPeelen, Ed | ||
| 245 | 0 | _aCustomer relationship management | |
| 260 |
_aNew Delhi _bDorling Kindersley (India) Pvt. Ltd _c2005 |
||
| 300 | _axvi, 433 p. | ||
| 650 | _aCustomer relations - Management | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1223 _d1223 |
||