Your search returned 4 results.

Results
		Improving your measurement of customer satisfaction: a guide to creating, conducting, analyzing and reporting customer satisfaction measurement programs by Vavra, Terry G. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee ASQ Quality Press 1997Availability: Items available for loan: FMS Library (1) Call number: 658.812 VAV. Place hold Add to cart (remove)

		Agenda : what every business must do to dominate the decade Michael Hammer by Hammer, Michael. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Three Rivers Press 2001Availability: Items available for loan: FMS Library (1) Call number: 658 HAM. Place hold Add to cart (remove)

		Trade-off : why some things catch on, and others don't Kevin Maney by Maney, Kevin. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Broadway Books 2009Availability: Items available for loan: FMS Library (1) Call number: 338.064 MAN. Place hold Add to cart (remove)

		Customers for life: how to turn that onetime buyer into a lifetime customer Carl Sewell and Paul B. Brown by Sewell, Carl. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Currency 2002Availability: Items available for loan: FMS Library (1) Call number: 658.812 SEW. Place hold Add to cart (remove)

Online Public Access Catalog