TY - BOOK AU - Goleman, Daniel TI - Working with emotional intelligence U1 - 152.4 GOL PY - 1998/// CY - New York PB - Bantam Books KW - Emotional intelligence KW - Emotions and cognition KW - Emotions KW - Executive ability KW - Management--Psychological aspects KW - Personality development N2 - This book reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions, Book shhows that the single most important factor is not IQ, advanced degrees, or technical exepertise, but the quality calls e ER -