TY  - BOOK
AU  - Quintanilla, Kelly M.
AU  - Wahl, Shawn T.
TI  - Business and professional communication : keys for workplace excellence
SN  - 9788132106241
U1  - 658.4​5 
PY  - 2011///
CY  - New Delhi  
PB  - Sage Publications
KW  - Business communication
KW  - Business
KW  - Professional
KW  - Keys
KW  - Workplace
N1  - Includes bibliographical references and index
ER  -