TY  - BOOK
AU  - Quintanilla, Kelly M.
AU  - Wahl, Shawn T. 
TI  - Business and professional communication: keys for workplace excellence 
SN  - 9781412964722
U1  - 658.45 
PY  - 2011///
CY  - New Delhi
PB  - Sage Publications
KW  - Business communication
KW  - Communication
KW  - Presentations
N1  - Includes bibliographical index and references
ER  -